Shipping policy
SHIPPING POLICY
Quintubate Pvt. Ltd. ships UVEAL products across India and internationally through trusted logistics partners.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation. Processing times may vary depending on product availability and order volume.
Domestic and International Shipping
We offer shipping within India as well as to select international destinations. Delivery timelines vary depending on the destination country, customs procedures, and logistics provider.
Estimated delivery timelines will vary based on the shipping address and selected shipping service.
Shipping Charges
Shipping charges, including any applicable international shipping fees, will be calculated and displayed at checkout before payment confirmation.
For international orders, customers may be responsible for any customs duties, import taxes, or additional charges imposed by their country's authorities.
Order Tracking
Once an order has been dispatched, tracking details will be shared with the customer through the registered email address or phone number.
Delays and Exceptions
While we strive to deliver orders within the estimated timelines, delays may occur due to unforeseen circumstances including courier delays, customs clearance processes, natural disasters, public holidays, or other factors beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information. Quintubate Pvt. Ltd. will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.
International Regulatory Compliance
Customers are responsible for ensuring that the products they purchase comply with the import regulations, medical device requirements, and local laws applicable in their country or region.
Quintubate Pvt. Ltd. shall not be responsible for delays, customs holds, import restrictions, refusals, or additional charges arising from country-specific regulatory requirements.